10 things that will annoy the hell out of your Web site visitors

This article is for my techie friends.  I thought you might find this of interest.  I know #5 and #7 are the two that rank up there on my list.  🙂

To Happy Surfing . . .

Vivienne

10 things that will annoy the hell out of your Web site visitors

June 2, 2011, 8:05 AM PDT

Takeaway: It’s easy to get caught up in the implementation details of a Web site design project and lose sight of the hands-on user perspective. Calvin Sun airs a few user experience grievances that can alienate site visitors — permanently.

A hard-to-use Web site can be just as deadly to a business as a rude front-line service person. Once a visitor leaves in disgust, getting that person back can be next to impossible. Here are some potential irritants to watch for. Note that in many cases, the issue can be avoided without having to do special coding. Simple changes in text/instructions to the visitor alone are often sufficient.

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